邮件是外贸中非常重要的一步,好的内容让人忍不住回复。在冷电子邮件中,也就是外贸邮件开发陌生客户中,正常邮件的回复率还能达到4%。如果你目前达不到这样的数据结果,一定是内容出了问题,希望这篇文章能给你一定的指导,谈不上教学,相互学习是能算得上的!加油,外贸人。
1、跟进邮件英文模板
跟进邮件标题
Your demo request of [Company service]
[Subject/service] – What can we do for you?
Following up regarding the [Subject of request]
[Subject of request] – Important note before you get started
跟进邮件英文模板1
Hi [First Name],
I noticed that you checked out some of our content, namely the piece [Title of content]. I hope you found it useful!
Most likely, you're looking for a way to [Pain point], right? If so, I would love to share a set of best practices we've developed based on our clients' experiences that can [Explain how your solution can benefit or help the lead].
[First Name], could you spare me [Amount of time] so that we could discuss it?
Sincerely,
[Your name], [Your position] at [Company name]
跟进邮件英文模板2
Hi [First Name],
I noticed you signed up for the free trial. That is why I decided to send you some resources that can help you get started with [Company name]:
[Resource 1]
[Resource 2]
[Resource 3]
Please don't hesitate to contact me in case you have any questions. I'd be happy to give the necessary assistance.
Sincerely,
[Your name], [Your position] at [Company name]
2、与客户会面后的跟进邮件
如果您与客户开会或通话,跟进你们一起采取的下一步行动总是很有用的。结果,两个参与者都会记住他们在哪个页面上,这有助于避免以后发送一堆无用的电子邮件。
跟进邮件标题
Quick re-cap for you
Outline of [Meeting name]
Meeting outline
Re-cap of [Date] [Call/meeting/discussion]
跟进邮件英文模板1
Hey [First Name],
It was a wonderful meeting today. Just a quick summary of what's happening next:
[Date 1]: [Action 1].
[Date 2]: [Action 2].
[Date 3]: [Action 3].
Please inform me if you need additional info. In all cases, I'll see you and the whole team at the final meeting on [Date]!
Sincerely,
[Your name], [Your position] at [Company name]
还可以共享会议期间涉及的文件或任何材料,或提醒客户需要他们提供的信息。
跟进邮件英文模板2
Hey [First Name],
It was a wonderful meeting today. Here are the materials and notes that I promised to share:
[Asset 1].
[Asset 2].
[Asset 3].
There are still a few things that I will need from you before we start:
[Asset 1].
[Asset 2].
[Asset 3].
Thank you in advance,
[Your name], [Your position] at [Company name]
3、语音邮件后的跟进邮件
在您为外贸客户留下语音邮件后,您经常会问自己:"我应该等多久才能向他们发送后续邮件?" 如果客户看到您的语音邮件,并在几分钟后收到一封邮件,那可能看起来很糟糕。
给他们一些时间来回应。有些客户不会立即回复邮件或语音邮件。尝试在早上给他们打电话,如果他们没有回复,则在下午晚些时候给他们发邮件。节省您的潜在客户的时间。
跟进邮件标题
Just tried your line/next steps
Trying to connect with you
Sorry I missed you
Are you available to chat today?
跟进邮件英文模板1
Hey [First Name],
I left you a voicemail for you earlier today but decided to contact you by email if this is more convenient for you.
I'm reaching out because [Explain your purpose].
[Make a pitch with high value to the recipient and include stats].
[First Name], I'd love to discuss your specific needs and give suggestions about how you can [Achieve the desired result].
Please feel free to reply to this email, or, if convenient, give me a call back at [Phone number].
Thanks!
Sincerely,
[Your name], [Your position] at [Company name]
跟进邮件英文模板2
Hey [First Name],
I left you a voicemail for you earlier today but decided to drop a line by email. I was calling because [Explain your purpose].
In my voice message, I said I would call you again on [Date and time], but you can always reach me before at [Phone number] or reply to this email.
Cheers,
[Your name], [Your position] at [Company name]
4、客户无回复后的跟进邮件
如果您的邮件没有得到客户回复,请尝试重新赢得收件人的注意并激励他们回复,但不要太咄咄逼人。直接切入正题,征求有关您下一步行动的建议。
此外,不要只满足于一封跟进邮件。跟踪你的后续行动,但不要忘记坚持而不增加价值是没有用的。
跟进邮件标题
Let me know our next steps
Next action to take?
A quick follow-up on [Subject]
Hey [First Name], what's my next step?
跟进邮件英文模板1
Hey [First Name],
I'm not sure what our next action is. Please let me know about the direction of our next steps.
Thanks for your answer.
[Your name], [Your position] at [Company name]
如果他们不再回复,您可能会开始感到沮丧。但不.............
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